"The communication with the provider was completely unprofessional and bordered on deceptive business practices. The booking information clearly stated that check-in instructions would be sent 24 hours before arrival. Nothing was sent. Despite more than ten attempts to contact the company, nobody responded. Only after filing a second complaint with Hotels.com did they finally send the instructions, and that happened in the afternoon on the day of arrival. The address we received was...

"Area is nice and clean, building is new but missing basic amenities such: A/C, basic toiletries, washing machine which is advertised as one of the amenity. They also charge energy fee,which is ironic as they have no A/C"

"Super lækker og fin hotellejlighed med en fantastisk udsigt. Spaen på hotellet var lækker og med den flotteste udsigt."