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"Good location and staffs are friendly "

" The property location is bang within the town, which makes it convenient for a lazy stroll down the spiralling roads to the market areas in the evenings. The property was very well maintained and the staff were very polite and helpful. The food was good and so was the spa. Since it was our first time there we enjoyed thoroughly. Since we went during the pre monsoon time it was mostly foggy and it made difficult and pointless to venture out to view points where the views would be obscured because of weather. We spent most our time lasting in the property and those occasional walk down to the market and we truly enjoyed. "

"The staff was excellent and very responsive "

"We chose this hotel for its colonial history and it mef all our expectations. We had dinner in their restaurant, and although the place was quiet (only one other table was occupied) the food was delicious and the service was excellent."

"Great heritage hotel well laid out set in a tea garden estate. Service and staff were excellent and the food was very good. Only 30 mins from the airport. "

"We had an excellent stay - property is fantastic . Staff are very eager to help . The property is very close to the local train station - around 5 mins walk . Although the property is on the main road, the rooms are very quiet - especially ones facing away from the road. Overall we enjoyed the stay and will definitely recommend this hotel. "

"Need to improve "

"Beautiful property and excellent management "

"All good except the bed mattress was too soft and worn out. Needs immediate replacement."