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Episode Gading Serpong

4.5 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Episode Gading Serpong

Outdoor pool
Premier Twin Room | 1 bedroom, minibar, in-room safe, desk
Restaurant
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Breakfast available
  • Spa
  • 24/7 front desk
The current price is SAR 212
SAR 262 total
includes taxes & fees
7 Jul - 8 Jul

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
Bidet
  • 41 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, minibar, in-room safe, desk

Premier Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bidet
Minibar
Free bottled water
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
Bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bidet
Minibar
Free bottled water
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bidet
Bathrobes
Minibar
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Bidet
Minibar
Free bottled water
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

1 bedroom, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

1 bedroom, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Jl Gading Serpong Boulevard Barat Blok, S No 6 7, Gading Serpong, Banten, 15810

What's nearby

  • University Multimedia Nusantara - 2 min walk - 0.2 km
  • Indonesia Convention Exhibition - 3 min walk - 0.3 km
  • Summarecon Mall Serpong - 3 min drive - 2.9 km
  • QBig BSD City - 5 min drive - 4.2 km
  • Aeon Mall BSD City - 8 min drive - 7.0 km

Getting around

  • Pondok Betung Station - 18 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 41 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Waroeng SS - ‬10 min walk
  • ‪KFC - ‬3 min walk
  • ‪Twelve Degrees Rooftop Bar & Lounge - ‬7 min walk
  • ‪a tale of Two Coffee Beans - ‬7 min walk

About this property

Episode Gading Serpong

Luxury hotel near Summarecon Mall Serpong
Take advantage of laundry facilities, a gym, and a 24-hour business center at Episode Gading Serpong. Treat yourself to a massage at Sandjong Spa & Wellness, the onsite spa. Be sure to enjoy a meal at Babah Ramu, the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A banquet hall, a 24-hour front desk, and wedding services
Room features
All 320 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bidets, hair dryers, and shampoo
  • 43-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

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Mercure Serpong Alam Sutera

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 278 reviews
The price is SAR 208
SAR 251 total
includes taxes & fees
22 Jun - 23 Jun
Mercure Serpong Alam Sutera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Uncovered valet parking on site (IDR 100,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 235,000 per person
  • A restaurant

Restaurants on site

  • Babah Ramu

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 235000 per person
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 2)
  • Uncovered valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Episode Gading Serpong Hotel
Episode Gading Serpong Gading Serpong
Episode Gading Serpong Hotel Gading Serpong

Frequently asked questions

Does Episode Gading Serpong have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–7:00 PM.

Is Episode Gading Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Episode Gading Serpong?

Self parking is free at this property.

What time is check-in at Episode Gading Serpong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Episode Gading Serpong?

Check-out is at noon.

Does Episode Gading Serpong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Episode Gading Serpong located?

Situated in the entertainment district, this luxury hotel is within 1 mi (2 km) of Bethsaida Hospitals and Summarecon Mall Serpong. Indonesia Convention Exhibition and University Multimedia Nusantara are also within 5 minutes.

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Episode Gading Serpong Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Very good location & clean hotel
Stayed 3 nights in Aug 2024

10/10

friendly staff
Stayed 2 nights in Dec 2024

8/10

Stayed here twice. Area outside is improving. Before didn’t feel safe crossing the busy road and the market opposite felt unwelcoming
Stayed 3 nights in Nov 2024

10/10

Comfy rooms, great customer service.
Stayed 1 night in Sep 2023

10/10

Very nice and secured hotel. Room is big with Balinese theme. Staffs were very helpful and location is strategic close to Summeracon mall. Breakfast spread was good, satisfied stay. Wiill come back again for my next business trip.
Stayed 3 nights in Nov 2023

10/10

great hotel and pleasant services.
Stayed 2 nights in Sep 2023

6/10

The hotel looks old. The amenities need to be upgraded.
Stayed 3 nights in May 2024

8/10

Refund using credit card advance deposit did not get voided when checking out sighting offline. Worried about the customer service forgetting to reverse the credit card advance deposit.
Stayed 3 nights in Mar 2025

10/10

Overall the experience at the hotel was very satisfactory. The staff are very polite and respectful. The rooms are very well decorated and overall one gets very energetic vibes. The only inconvenience I faced was elevators. To get elevator on time is very difficult, although there are 4 of them working at same time. There is a very long waiting time for it. The hotel needs to improve their elevator programme.
Stayed 4 nights in Mar 2023

6/10

There was a continuous construction noise while I was staying there non-stop even in 3 am midnight. I can't sleep well. Also the sink stopper was broken. I requested the staff to fix it. Someone came and was not able to fix it.
Stayed 2 nights in Feb 2024

4/10

The room is quite small and they didn't really check the room condition. No communication between receptionist and F&B staff at all.

8/10

パジャマが無い｡
Stayed 2 nights in Jun 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 3 nights in Dec 2024

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 3 nights in Dec 2024

6/10

Stayed 3 nights in Nov 2024

6/10

Stayed 2 nights in Nov 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 4 nights in Oct 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Stayed 1 night in Jul 2024

10/10

Stayed 2 nights in Jul 2024

8/10

아침 식사 5성급처럼 다양하지만 역시 호텔식이라 확 끌리는 음식은 못찾음 방이랑 시트가 5성급 수준으로 너무 편하고 좋지만 작은 방은 작은 편 차타고 여기저기 다니기 좋은 위치
Stayed 3 nights in Jul 2024

8/10

Stayed 1 night in Jun 2024