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"Lovely hotel. Quiet. Even with a wedding, you cannot hear anything because windows are soundproof. The only negative is that the air conditioning us centrally controlled by thr manager, who is not often on site…and so we were very hot and could not use the air conditioning. We had the “fan” option; but turning around hot air is not ideal."

"Fijn hotel. Goed gelegen en met vriendelijke en behulpzamme personeel. De ontbijt stelt echter niets veel voor. Weinig variatie."

"Public areas had a nice castle look. Our room had a lovey view. Breakfast was good, especially sitting in the courtyard. The hotel location is great for exploring the historic town and walls. Hotel parking was tight, but much better than dragging cases up the hill from the public parking (which was very full). I had an issue with my car, which involved calling a mechanic (who spoke no english). The reception staff were very helpful communicating with him for me."

"Great hotel and super helpful staff. They went above and beyond. Room was very clean and comfortable."

"This hotel in my opinion, occupies one of the best positions along the La Concha promenade and importantly has a terrace which many other properties do not. Everything about the stay was exceptional. The in-room amenities were well thought out. We stayed in a delux room with a sea view. There is a pillow menu available and my feather pillow was delivered within minutes of asking for it. The breakfast was lovely with lots of choice and everything refreshed regularly so it was all fresh. ...

"Great location and hotel"

"This hotel doesn't deserve a 4-star rating. At most two and a half. The rooms are missing standard items like hair conditioner, shower caps, Q-tips, etc. Furthermore, soap and shampoo are locked like in a cheap motel. It was very hard to get anything out of the bottle. The hotel does not have parking or any valet/bellhops services. In-room coffee service does not offer even a cheap creamer. There is mold in the shower stalls, and towels show their age. I could go on and on, but I hope the...

"The place was as advertised. Great location. Everything functioned properly. The staff was helpful. Having a small kitchen and a washing machine was helpful."

"We loved staying at Hotel Arbaso right in the right of San Sebastián. Great hotel in a great location."

"Excelente hotel con muy buena ubicación"

"Our room on the second floor was incredibly noisy due to the food elevator bringing provisions from the kitchen located in the basement to the ground floor. This would start at 6;30 in the morning and would be heard every 5 to 10 minutes. I cannot state how loud it was preventing us from sleeping. This is a tremendous insult to the guests near rooms 101, 102, 103, etc. All they said was “sorry about that.” They must be fully aware of this problem, but they just could care less therefore I...

"Iconic hotel on La Concha beach. Can't beat the location! Staff is amazing. Breakfast buffet so yummy, although not inexpensive. The restaurant and bar staff on point. Front desk team helpful. Concierge, while a lovely person, gave a few recommendations that were "duds." The hotel is "older" and we had some issues with our air conditioning maintenance responded changed filters, but it never got to a temperature that was cool enough for us; but it was also a heatwave, so I assume the system was...

"バル巡りに便利な立地でスタッフの対応もよく、楽しい経験ができました。 サンセバスチャンは朝夜の寒暖の差があり、夜にはエアコンを切りたかったのですが、 カーサニコラサではフロントで管理されているらしく、寒かったのが残念でした。"

"Charmant hôtel au calme, 10mn de voiture de Saint Sébastien, propre, literie confortable et bon petit déjeuner. La piscine est un plus très appréciable."