SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free breakfast, in the vicinity of Museum of Science and History

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is SAR 261
Price available on 04/11/2024

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive
  • EverBank Stadium - 9 min drive
  • St. Johns Town Center - 9 min drive
  • University of North Florida - 11 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A vending machine, a 24-hour front desk, and a front-desk safe
  • A TV in the lobby
Room features
All 84 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
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Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 15.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and EverBank Stadium. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 211 out of 743 reviews" "
Rating 8 - Good. 186 out of 743 reviews" "
Rating 6 - Okay. 117 out of 743 reviews" "
Rating 4 - Poor. 93 out of 743 reviews" "
Rating 2 - Terrible. 136 out of 743 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

James

Business traveler
Disliked: Property conditions & facilities
I understand what comes with a budget hotel. But for the toilet and shower to be leaking is unacceptable
Stayed 2 nights in Oct 2024

2/10 Terrible

Jerrica

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was terrified of staying here. I did not feel safe at all. I wanted to forfit my $100 but my husband said we would be fine. Which we were, but I would not stay here alone or with my children ever!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service
Suspicious/questionable looking people hanging outside the property.
Stayed 1 night in Sep 2024

2/10 Terrible

Samuel

Stayed 2 nights in Aug 2024

2/10 Terrible

Courtney

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst trip ever
The hotel front desk, barely speaks any English. They don’t offer you no help rooms need to be updated door jams was broken. Paint missing saints chip needs a lot more maintenance. No hot breakfast as advertise. I did not even stay my full day. I checked out because of the reason of all the activity going on at the hotel with other guest Was one of my worst trips ever
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brenda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Stayed 4 nights in Jul 2024

8/10 Good

Cesar

Clean. I like
Stayed 2 nights in Jun 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness
It was fine for a quick overnight stay. The bath tub and shower where a little shabby.
Stayed 1 night in Jul 2024

10/10 Excellent

Zuhair

Stayed 1 night in Jun 2024

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Vero beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

2/10 Terrible

MaryBeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night. I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!

6/10 Okay

NAVEEN

Traveled with family
Disliked: Cleanliness, amenities
Basic hotel with no frills, can do for a quick stay.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Sharlatay

About 15m away from dining and shopping plazas
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 4 nights in Jun 2024

6/10 Okay

Tildra

Stayed 1 night in Mar 2024

2/10 Terrible

Mary Jean

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay at this property even though I fully paid for the booking. I am a young woman traveling alone and did not feel safe here whatsoever. It’s a motel located between two “gentlemen’s” clubs. In a not-so-safe looking area. When I turned in my key and told the staff I did not feel safe, no reimbursement was even offered. My key was simply accepted and I drove away. I was in town to shadow somethings at Mayo Clinic for school, as a young solo traveler I did not feel the need to fight for reimbursement.
Stayed 1 night in May 2024

4/10 Poor

Junior

Business traveler
Disliked: Property conditions & facilities
Roaches everywhere, bathroom with infiltration, dripping water from the roof. Door not closing property.
Stayed 2 nights in May 2024

10/10 Excellent

wellington

Stayed 1 night in May 2024

8/10 Good

Mario

Stayed 1 night in May 2024

6/10 Okay

Sonya

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was very clean but carpet smelled old, there was Spanish men hanging outside all night outside of are room drinking being loud. People above are room was stomping all night long. It was unsafe area altogether. Lesson learned here will not be returning ever again. Very ghetto hotel.
Stayed 1 night in Apr 2024