2/10 سيّئ للغاية
Carl
مسافر برفقة شريك
١٠ مايو ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
Okay so first of all when you pull up to the hotel it doesn't look horrible. You walk inside and the main area doesn't look too bad either. The first thing I noticed was that the breakfast buffet at the ad shows was not working and according to the lady at the front counter hasn't worked in sometime.. so if you decide to sleep here which I highly advise against, don't count on breakfast. You get your hotel room and on your way to it you observe the floors and the walls and you realize the carpet looks like it hasn't been taken care of at all, the Halls are dark and dingy... You find your hotel room, you swipe your card and go in to your room and you noticed that the carpet is stained beyond repair, the bed has lumps in it because they're old. You look up at the fire alarm and the battery holder is out because there's no battery in it.. there's no blanket on the bed.. and lights flicker when you turn them on. This was my experience, so I reach out to Expedia and the hotel to get my money refunded which they don't do and the hotel is rude about it so if you think you're going to get a refund you're probably not. Do yourself a favor and just stay at the horseshoe it's an old hotel but they take care of the rooms their beds are nice and it's closer to all of the casinos because there's no shuttles anymore. And the price difference is like $20..
Carl
أقام ليلتين (2) في شهر مايو عام 2026