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"The hotel and cottages are spread on a large forested hill. It takes some 200 steps to walk to a restaurant where breakfast is served, but you don’t feel like walking, you can supposedly call for a shuttle. The staff in the restaurant does not speak any English, so trying to get coffee for breakfast instead of tea did not work. All in all an interesting place to visit."

"The air conditioning is broken, and the management, supervision of the workers, and reception are absent and uninterested.I left the hotel and departed. My reservation for the night was gone. I lost my time and reservation because I could not imagine a hotel without air conditioning. Oh my God."

"مكان رائع لمن يرغب في سكن كوخ مطل على مزارع الشاي مع القرب من وسط مدينة ريزا.. انصح به افطار تركي تقليدي ممتاز .. شكرا جزيلا للعائلة وللجدة مالكة المكان... .."

"Exceptionally helpful staff. Reception staff were extremely helpful with local area information, admin. and technology (Don't forget the donation of fresh tea leaves!). Vegetarian dietary requirements catered for with a little help from Google Translate! Wide variety of breakfast buffet items, all inclusive. Very comfortable and enjoyable stay. If there was a higher rating than 5 star we would award it. "

"The hotel is in a perfect location, within walking distance to the main streets and plenty of great restaurants. The front desk staff were friendly and very helpful throughout our stay. Our room was clean and comfortable. However, we stayed in a deluxe suite, and unfortunately, there was no Wi-Fi connection on the second floor of the suite. That was the only downside to an otherwise great stay."

"المعاملة سيئة وفقدنا النظارة شمسية لديهم وقال ان كاميرات المراقبة لا تعمل لا يوجد احترام Muamele kötü ve güneş gözlüklerimizi onlardan kaybettik ve gözetleme kameralarının çalışmadığını söyledi. Saygı yok. The treatment is bad and we lost our sunglasses from them and he said that the surveillance cameras are not working. There is no respect. "

"فندق جميل والموظفين جدا ممتازين وساعدونا واشكر الطاقم على النظافه جدا جميلواعيد التجربه"

"All was great as expected , i visit this hotel since 2019 and all are good"

"Hotel is nicely situated on the Black Sea but no lift to the third floor .and breakfast is very limited.for kids ? No cereals or any sort of what kids are eating . Just Boiled eggs .some vegetables .tea and coffee and juice and toasts . "