"To start with, the hotel is located on a hill above the center and the lake, approximately a 15-minute walk from the central plaza. In return, the hotel is far from noise and crowds. The lobby area is well-proportioned and nicely designed. We are a family of four, and we were upgraded to PH-level rooms. The main floor has a kitchen equipped with all utensils and other essentials, a dining table, a seating area, and a modern bathroom. The bedroom with cabinets is located on the upper floor. The...

"Hotel was closed and nobody answered phone and i had valid reservation."

"The hotel floors were very clean ! They had a strict no smoking policy which we liked because of children and it’s hard to find clean air when smoking is common. But the staff were smoking inside everywhere so there was smoke and a strong smell. The bed was very very uncomfortable and most of all there was no buffet. We added on the half board and paid extra for it for buffet breakfast and dinner but there wasn’t a buffet at anytime. We were given an al la carte menu and still got a bill for...