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"I was surprised that the staff at the reception desk spoke no English—nada. Hence communicating was quite difficult since I don’t speak any Japanese, nada. But it’s the case that English is not spoken almost anywhere in Shikoku. Apart from the language issue, my stay at the hotel was quite pleasant, the hotel location proved to be excellent for day trips on the island and my room was very comfortable. "

"The staff were very friendly, and helped us find the self-parking. The in-room massage chair was a nice surprise, and we used it often! The rain shower head was the best! Thank you! "

"Spacious room, incredibly convenient with a convenience store on the ground floor and a direct passageway to the Amico shopping centre next door. Very accessible, literal steps from Tokushima station and the bus bay. Breakfast is not included, but lots of dining options nearby. Highly recommend the basement floor of Amico for their fresh and affordable sushi and sashimi. Would definitely stay again for future trips to Tokushima."

"Beautiful views, clean rooms. Family particularily enjoyed the traditional rooms. Staff was helpful. Many amenities. "

"Good"

"This is located high on Bizan Mountain with great views of the city. Our room was spacious with excellent views. The Onsen is particularly relaxing - it is well laid out and the outdoor section allows you to leisurely soak while admiring the view. There are some nice places for walks around the property. The free shuttle to Tokushima station is appreciated. The dinner/breakfast are buffet-style and more than adequate for the price range. Definitely recommended if you have an extra day or two in the area."

"The room is very clean, staff are very friendly. Highly recommend this. "

"japanese style room, beautiful lobby area, nice location "

"Another nice stay at a Toyoko location. Everything met my expectations."