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Sur Istanbul Hotel

Travelers can explore Istanbul's iconic Topkapi Palace and Hagia Sophia after relaxing moments in the peaceful garden of this centrally located hotel.

Choose dates to view prices

Sur Istanbul Hotel, in the city's heart, offers a tranquil garden retreat. Guests enjoy in-room WiFi, and the attentive concierge provides tour and ticket services. Dry cleaning and laundry options make longer stays convenient, with famous historical landmarks just steps away.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 15 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 2022-34-1459

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Sur Istanbul Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Sur Istanbul Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sur Istanbul Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Sur Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Sur Istanbul Hotel located?

Located in Istanbul City Center, this hotel is within a 10-minute walk of Gülhane Park, Bosphorus, and Eminönü Square. Hagia Sophia and Sultanahmet Square are also within 15 minutes. Gulhane Station and Sirkeci Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

8.4

Cleanliness

10

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

8/10 Good

Wabel

Liked: Staff & service, property conditions & facilities
Generally good for the price and for a two star hotel. Location is good too.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view, quiet street

Get a room with a view of the old palace wall. Be careful of the bill in any recommened restaurant (we were double charged for wine) out side of the property. Breakfast was nice.
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Dieter

This hotel is unique in its kind, as is the staff. The stay takes a little getting used to. Everyone is helpful and friendly.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a due passi da Santa Sofia , in una tranquilla in pieno centro di Sultanahamet, personale disponibil
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Enes

Liked: Staff & service
Schöne ruhige Lage und trotzdem Zentral zum Bahnhof. Saubere große Zimmer.
Stayed 15 nights in Aug 2020
Verified

10/10 Excellent

Malhis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zımmer sınd sauber. Komfortabel. Servıce ıst sehr gut sehr freundlıche und hılsbereıte menschen. Immer wıeder gerne
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Kad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must go hotel

I just want to recognize Ms Shukran Arikoglu, Mr Melik and Fekri for their outstanding hospitality. They really made me feel at home.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

süleyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019