"Location. Staff. Clean and cozy place."

"The bathroom situation for the shower is absolutely clownery."

"I asked for a quiet room with one bed and was given one in a very quiet corner of this big hotel. It looked recently updated, very clean and comfortable with excellent bedding, towels and amenities in the room. Fast elevator. Good vending machines and very good restaurants. Located in close distance of Penn station and walking distance to midtown attractions. Welcoming and professional staff."

"Great all around"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Even is not the best hotel the staff and the position is making this small hotel a five stars. Every time that we asked for help they were fully supportive. Position is top, and is compensating all possible issues."

"The lobby is nice but that’s about it. I arrived and they made me pay another $200 for a “facility fee.” That’s on top of the about $1000 I’d already paid at booking for 4 nights. The beds only had flat sheets. No fitted sheet. No duvet cover. Just two flat sheets below and on top of the duvet insert. Only water was on the 4th floor. Was told check out was at 11am yet staff came into our room unannounced at 9am and asked when we were leaving. The chrome cast tv in our room was also broken....

"Tropical vibes in an urban setting with great location!"