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Islamabad Serena Hotel

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

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Photo gallery for Islamabad Serena Hotel

5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Bar (on property)
Exterior
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service
The current price is SAR 601
SAR 732 total
includes taxes & fees
12 Jul - 13 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

Royal Club King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club King

1 bedroom, minibar, in-room safe, desk

Executive Club King

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 36.23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 54.16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 34.75 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Premier Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 34.75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 34.75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60.38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, minibar, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 196.58 sq m
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 36.23 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Supreme Court of Pakistan - 20 min walk - 1.7 km
  • Embassy of the United States of America - 1 min drive - 1.9 km
  • Centaurus Mall - 5 min drive - 7.1 km
  • Daman-e-Koh - 11 min drive - 10.8 km
  • Pir Sohawa - 14 min drive - 14.9 km

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive

Restaurants

  • ‪Laiba Restaurant - ‬4 min drive
  • ‪The Cave - ‬4 min drive
  • ‪Marriott Executive Lounge - ‬4 min drive
  • ‪dawat - ‬15 min walk
  • ‪Omar Khayam Restaurant - ‬5 min drive

About this property

Islamabad Serena Hotel

Luxury hotel
Take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a free daily manager's reception at Islamabad Serena Hotel. Indulge in aromatherapy, thalassotherapy, and a Thai massage at Maisha Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, massage treatment rooms, and concierge services
  • Free newspapers, a 24-hour front desk, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 387 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Urdu

Similar properties

Indoor pool, pool umbrellas

Islamabad Marriott Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.6 out of 10, Excellent, 249 reviews
The price is SAR 661
SAR 805 total
includes taxes & fees
5 Jul - 6 Jul
Islamabad Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel have a pool?

Yes, this property has an outdoor pool.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Islamabad Serena Hotel?

Self parking is free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 1 mi (2 km) of Supreme Court of Pakistan, Rawal Lake, and Embassy of Italy. Majlis-e-Shoora and Aiwan-e-Sadr are also within 2 mi (3 km).

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Islamabad Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 181 reviews
Rating 8 - Good. 37 out of 181 reviews
Rating 6 - Okay. 8 out of 181 reviews
Rating 4 - Poor. 9 out of 181 reviews
Rating 2 - Terrible. 9 out of 181 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Stayed 1 night in May 2025

10/10

Luke was super helpful at check-in.
Stayed 1 night in Mar 2025

10/10

Beautiful artitechture
Stayed 1 night in Jan 2025

10/10

It has a ‘Pakistani’ feel. Very hospitable.
Stayed 7 nights in Feb 2025

10/10

Fantastic place!!
Stayed 4 nights in Sep 2024

10/10

I requested a smoke free room. Which i did not get. 2nd. I gave my cloths to iron. I had to call 3 times the next morning to get my cloths back. For a moment i thought. Staff had lost my cloths. After waiting for 3 hours. I was able to get my cloths. Thank GOD. Over all a very safe, clean and cozy place to relax and stay.
Stayed 1 night in May 2025

8/10

Luxury experience at very high level..
Stayed 3 nights in Feb 2025

10/10

It's an amazing hotel but the construction made it difficult to rest properly.
Stayed 6 nights in Dec 2024

10/10

It’s a top of the line 5 star hotel with excellent service. I can safely say it’s the best in Islamabad
Stayed 4 nights in Dec 2024

10/10

Our stay at Islamabad Serena Hotel was truly delightful! The staff was exceptionally friendly, responsive, and helpful, making us feel warmly welcomed. The check-in and check-out were effortless and smooth.The rooms were immaculate and offered exceptional comfort. Wide selection of breakfast items offered,egg and paratha station as well.We enjoyed the delicious breakfast.
Stayed 3 nights in Dec 2024

8/10

Excellent property. Only thing is gym should be 24/7 as oppose to 11:00 pm at night.
Stayed 3 nights in Jan 2025

10/10

Beautiful hotel
Stayed 1 night in Mar 2024

10/10

Good staff and choice of food
Stayed 7 nights in Apr 2024

8/10

The hotel was nice but everything was over priced specifically the car service
Stayed 2 nights in Oct 2024

6/10

Its very average hotel and old. Need to upgrade
Stayed 2 nights in Dec 2024

10/10

Excellent facility, very courteous staff, excellent value for the money in prime location
Stayed 2 nights in Jun 2024

8/10

Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
Stayed 3 nights in Nov 2024

10/10

Possibly the best hotel in Pakistan.
Stayed 2 nights in Dec 2023

8/10

Nothing special
Stayed 1 night in Dec 2024

10/10

Beautiful hotel with excellent service, highly recommended
Stayed 4 nights in Jun 2019

10/10

Amazing stay arrived a 5am staff were helpful and kind
Stayed 1 night in Aug 2023

10/10

Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Stayed 1 night in Mar 2024

10/10

Its everything wonderful stunning hospitality
Stayed 1 night in Dec 2023

10/10

Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.
Stayed 8 nights in Oct 2024

10/10

This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
Stayed 1 night in Nov 2023