Located on the beach, Hotel Isleño is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting.
Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Isleño provides a terrace, an arcade/game room, and a business center. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
A front-desk safe and luggage storage
Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel Isleño include thoughtful touches such as air conditioning, in addition to amenities like safes and minibars.
Extra conveniences in all rooms include:
Bathrooms with heated floors and showers
Daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Arcade/game room
Family friendly
Arcade/game room
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Business services
Business center
Outdoors
Beachfront location
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Heated floor (bathroom)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
TV
Food and drink
Minibar
More
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres
Frequently asked questions
Is Hotel Isleño pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Isleño?
This hotel doesn't offer parking.
What time is check-in at Hotel Isleño?
Check-in start time: 3 PM; Check-in end time: 11 AM.
What time is check-out at Hotel Isleño?
Check-out is at 1 PM.
Where is Hotel Isleño located?
Located in Centro - Supmza 001, this beachfront hotel is in the city center and within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach is 0.4 mi (0.6 km) away.
Hotel Isleño Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Gwen
Stayed 8 nights in Mar 2023
6/10 Okay
Dianilda
Traveled with partner
12 Rab. I, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Dianilda
Stayed 2 nights in Mar 2023
6/10 Okay
David
Traveled with partner
7 Rab. I, 2023
Liked: Staff & service
When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.