North Beach is located near Hotel Bahia Chac Chi, which provides a terrace, designer stores on site, and a bar. The on-site restaurant, Sport Bar El Rey, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
An outdoor pool with sun loungers
Free self parking
Cooked-to-order breakfast (surcharge), meeting rooms, and tour/ticket assistance
Multilingual staff, a banquet hall, and concierge services
Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
Bathrooms with hydromassage showers and designer toiletries
Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 per person
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
Restaurante Bahia
Sport Bar El Rey
Things to do
Designer stores
Outdoor pool
Wine tasting room
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference space
Meeting rooms
Outdoors
On the bay
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
4 floors
Banquet hall
Built in 2009
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Individual decor
Individual furnishings
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 15 to 18 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Property is also known as
Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres
Frequently asked questions
Does Hotel Bahia Chac Chi have a pool?
Yes, this property has an outdoor pool.
Is Hotel Bahia Chac Chi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Bahia Chac Chi?
Self parking is free at this property.
What time is check-in at Hotel Bahia Chac Chi?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Bahia Chac Chi?
Check-out is at noon.
Where is Hotel Bahia Chac Chi located?
Located in Centro - Supmza 001, this hotel is within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Miguel Hidalgo and Faro de Punta Norte are also within 10 minutes.
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Hotel Bahia Chac Chi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 507 out of 1002 reviews
10 - Excellent
507
Rating 8 - Good. 364 out of 1002 reviews
8 - Good
364
Rating 6 - Okay. 92 out of 1002 reviews
6 - Okay
92
Rating 4 - Poor. 27 out of 1002 reviews
4 - Poor
27
Rating 2 - Terrible. 12 out of 1002 reviews
2 - Terrible
12
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
They’re so friendly and beautiful over here
debbie
Stayed 1 night in Jun 2025
6/10
Staff was super nice. Hotel is old, AC was not the best. Location is super busy by main road, lots of restaurants close by.
Elizabeth
Stayed 2 nights in May 2025
10/10
Was a nice quiet hotel. Staff was attentive and super chill. Would definitely stay there again.
James
Stayed 3 nights in Apr 2025
10/10
Great stay! Hotel was walking distance to everything..
Joann
Stayed 6 nights in Mar 2025
10/10
I always enjoy my stay here. The staff is amazing and make sure you have a great experience.
LaTonya
Stayed 1 night in Mar 2025
8/10
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
Robert
Stayed 7 nights in Mar 2025
10/10
A big Thank You to Johnny for assisting us with our late night arrival and helping us find something to wet our collective whistle!!
Gordon
Stayed 1 night in May 2025
10/10
Staff really helpful
Hector
Stayed 3 nights in Mar 2025
10/10
very friendly and helpful staff, hotel located right next to golf cart rental place, 2 min walking from ferry terminal, 5 min from supermarket! Rooms are spacious and you get free water bottles every time your room gets cleaned.
Dominika
Stayed 7 nights in Apr 2025
10/10
The front desk staff were very helpful and friendly, particularly Jonathan (Johnny Cash). The room was clean and in an easily walkable area from the ferry and town shopping and restaurants. I would stay here again!
Denise
Stayed 2 nights in Feb 2025
8/10
Hotel room had excellent bay view of ocean
Power issues and a/c issues but hard to beat location and view for the price
Chad
Stayed 5 nights in Apr 2025
8/10
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
CHRISTOPHER
Stayed 3 nights in Feb 2025
10/10
Customer Services of this hotel is super high specially the Receptionist Beatriz helped us before chrck in since we had a baby withus.highly recomed this hotel.
Also the hotel is in great location.
Ahmed
Stayed 1 night in Jan 2025
10/10
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
XIAO LI
Stayed 1 night in Mar 2025
10/10
Very good place-clean, convenient location, nice, helpful staff. Stayed many times-always good.
Carlene
Stayed 3 nights in Jan 2025
10/10
Nice place, Johny, who worked the front desk was friendly and accommodating.
AMY
Stayed 2 nights in Jan 2025
10/10
Nice room and clean 👌
Kelvis
Stayed 3 nights in Mar 2025
10/10
Excellent room and view staff were great
Derek
Stayed 3 nights in Dec 2024
10/10
Good location from the main area and port, felt very safe and the room was cleaned and fresh daily
Adrian
Stayed 7 nights in Nov 2024
6/10
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Bridgette Anne
Stayed 5 nights in Feb 2025
8/10
All of the staff members at the Bahia have been great. The location is very convenient, the room is clean and the rates reasonable. We are very happy with our stay here. 🙂
Luann
Stayed 1 night in Jan 2025
10/10
We loved staying at this property
Ivismary
Stayed 1 night in Jul 2024
10/10
Our stay was excellent and location was extremely convenient
Chelsey
Stayed 5 nights in Jul 2024
10/10
Great location (3 minutes away from ferry terminal, great beach 10 minutes away, lots of restaurants 7 minutes away)
Grest staff
Room was spacious and clean
Pool (super convenient with kids)
luis
Stayed 2 nights in Oct 2024
10/10
I returned to Isla Mujeres for the first time in 10 years and was so pleasantly surprised to find the island vibrant, lively and with so many things to do. I had a great feeling about Hotel Bahia Chac Chi and I was correct. It was lovely. The shower was everything after a long day of snorkeling. I loved having a balcony that looked out over the ocean. The pool was small but why use the pool when you have Playa Norte just a small walk away. The hotel staff were super helpful in both Spanish and English. I Would Highly Recomend.