Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We like the Japanese style room and the hotel onsen is a good bonus. Hotel shuttle provides convenience for transportation to and from train station easy."
"An unforgettable stay at Hoshinoya Fuji. The setting is absolutely breathtaking, and the staff were exceptionally professional, attentive, and generous throughout our stay. Every detail was beautifully handled, making the entire experience truly special."
"My husband and I stayed in a western, mt fuji view with private onsen for two nights traveling in Japan. This hotel was one of the highlights of our trip. We didn’t even get to see Mount Fuji because of the weather abundant. This gem of a hotel is so unique and different. Some parts of it were old, but totally maintained. Our room was redone, and the wine lounge was part of our package. We had fun of dressing up in the complementary Yukatas, the PJs they provide were super comfortable, and I used the women’s onsen one day and it was wonderful. Part of the hot spring was outside and had a cold plunge and sauna. The breakfast and dinner were great, especially breakfast with a lot of choices. The hotel also provided loungewear that was totally appropriate to wear around the hotel. The gardens were beautiful and well maintained and feel like this was like an old Ritz Carlton vibe. The hotel is not in town but we didn’t mind taking a short taxi (someone said there’s a bus that take you all around the lake)."
"Good condition property, free onsite parking, superb helpful and welcoming staff, very good amenities, very fast internet, average sized room to Japanese standard,
The hotel has 2 Breakfast sections, one European and one Japanese, but no toaster or grill for breads, but sumptuous breakfast, enough varieties for Vegans and Vegetarians, but limited enough just to fill up.
Value for money hotel.
Just that some of the Breakfast Buffet food is only labelled in Japanese, thus need enquiry from staff about content and ingredients."
"We stayed one night at Kasuitei Ooya, and it turned out to be the highlight of our time in Japan. The ryokan gets the traditional experience right without it feeling staged — tatami rooms, yukata, and a real sense of care in everything. Our room had a lake view and a private bath, which our teenagers enjoyed as much as we did.
The kaiseki dinner was outstanding: beautifully presented course after course with local ingredients we didn't see anywhere else on the trip, and breakfast the next morning was just as good. The onsen is on the 7th floor, and the same floor has a viewing area where we caught the clearest Mt Fuji view of our stay at sunrise.
What tied it all together was the staff. From check-in through to the shuttle back to the station, they were warm, unhurried, and seemed to anticipate what we needed before we asked. If you're deciding whether to build a ryokan night into a Japan trip, this is the place to do it."
"The hotel was relatively modern, kept in good order and had a lovely rooftop deck. The staff were very kind and it was very convenient that they spoke English which I wasn't necessarily expecting. They didn't include many amenities in the room and there was no place to get amenities except at the front desk which was closed in the late evening and early morning. It would be nice if they maybe had a little amenities counter that they left out overnight because I didn't investigate which amenities were included in the room until after the desk was closed and then I needed some things that I couldn't get. I appreciate it that breakfast was included but there were very limited options that were preset and you had to schedule your meal time ahead of time which I found kind of stressful. But that might also just be a cultural difference. I think it would be more friendly to different dietary restrictions and perhaps less logistically difficult if they just had a few self service items people could course from. They were willing to accommodate my food issues which was appreciated. These are minor issues that were really more about my personal preference than anything else. It also did seem a little more pricey than other similar properties I stayed at in the area. Although the rooms were a little larger and the property was a little more updated. It's a lovely property and staff were great. Totally a fine place to stay in the area especially if you don't have my same preferences."
"We chose the hotel as we wanted to visit the Fuji-q highland theme park. It’s a perfect location for this, right next door.
Checkin was straight forward.
Room was nice and clean, good shower and toiletries. Room had a view into the theme park.
Ate breakfast and dinner in hotel, both were good. Lots of choice and reasonably priced.
The breakfast room had an excellent view of Mt Fuji on clear days.
The hotel also has a free bus outside to get to other locations. We used it to get to the lake and ropeway area. The bus took us to the station where we joined the hop on / off bus lines."
"This is an older hotel with a good history and a great location right across from the lake. The staff is unusually good most hotels do not take your luggage to your room anymore so it still has it’s old good habits.
I was very disappointed when I called it about 230 for the shuttle bus to the hotel. Took a while for them to answer the phone and then they said they couldn’t come until 3 o’clock because that’s when they start running the shuttle. That is not the kind of service I would expect from a hotel like this.
I didn’t mention it when I was there, but the Internet was really bad. I couldn’t count on even getting my email out to my home and overseas in a reliable way.
But if I had a choice, I’d probably go back again."