"Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough."