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"It was a reasonable stay. But slightly confusing. There is two properties for this address. Google maps brought us to the wrong one. They did not respond on Expedia within 2 hours. We resorted to WhatsApp that they replied in about 15 minutes. Being at the second property the door code worked but the lock box did not we waited for an hour before using whatsapp. The room is quite small and there is tables and chairs that just take up space. Barely enough room for 2 backpacks and a carry on...

"We stayed for 4 nights at Rio Grande, the location was excellent for both accessing the metro and for walking into Shinjuku (45 minutes). On arrival we had a long delay at the airport and were much later arriving than expected (after 12 at night), the staff were supportive and we were able to access the property easily. I would highly recommend this apartment for its location, for the facilities available and for easy contact with the staff. Thank you"

"問題なし"

"また次も利用したいです"

"Exactly as advertised! Great setup and grateful that the unit had a washer/dryer to be able to get some laundry done. The only con is that you have to give your key to the front desk when you’re leaving the property but I had no issues picking it back up. Would recommend!"

"Almost like a cabin/mobile home accommodation. It was very clean and modern. We had no issues checking in. Although it is a short walk to the nearest station and only 2 stops to shinjuku it felt far out of the city, and it was in a very residential area. Additionally, the walls are like paper and you could hear other guests in the early hours of the morning. For the same price there is better accommodation located closer to the city. It was nice but personally wouldn’t recommend over other...

"Great cozy place with lots of room."

"Great neighborhood, great place. Clean and all amenities required. Facility has a bed in a separate room and a bed next to living area.Not 2 separate rooms."

"Very clean and comfortable room close to many convenient shops and right next to a major subway stop."

"Todo muy bonito y muy bien atendida."