"Great service. Bakery and food options were perfect."

"Clean and friendly staff"

"Had everything I could need from a hotel. Convenient location with close access to shinjuku station and a lot of restaurants nearby."

"スタッフの対応が的確でスマートでした。 客室もセミスイートに変更するサービスも受け大満足でした。 どなたの接客も素晴らしかったです。"

"Staff are friendly and accommodating. Was able to check in a bit earlier which was highly appreciated. Location is very central to train station and shopping and dining options"

"2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful. "

"清潔な室内、静かな所でゆっくり休めました"

"This place might just be the epitome of perfection. It maintains an atmospheric blend of both modern and traditional Japanese features. We absolutely loved it. Note that your experience will be limited if you are pregnant or have tattoos as these are not permitted in the onsen. "