Find hotels near Iowa Arboretum, Madrid from SAR 286

"I hate to do this, I like toctry to give the benefit of the doubt, ut when we arrived we were checked in and go to our room only to find someone in the room already. Mistakes happen, so the worker gave us the other person's room. Wasnt the same type of room, so we were a bed short, but we didnt complain. Noticed multiple charges on my card by Sunday- talked to front desk to make sure I wasnt being charged for both rooms- in fact my card was attached to both rooms. Thought they had taken care of it only to find out this evening that I was charged an extra $360 for the room we didnt stay in. The charges have went through, no longer pending so someone stayed free and I paid for both rooms?!? I have frequented this hotel and am very disappointed. I disagree with the way hotels do this type of charging- pay when you check in and quit with all the extra charge here, extra charge there all pending for days until you are long gone and can't do anything about it."

"Very clean room and extremely nice staff."

"You get what you pay for. Staff argued about our reservation. Homeless guy came up to us as we were unloading the car. Hotel is old. Damp smell, door hinges and chair in our room were rusty. Hope you like cornflakes or fruitloops for breakfast, because that’s all they had with a few pieces of fruit. Recommend paying a few extra dollars more to stay at new hotels on next exit in Urbandale."

"Very nice property. Bed was super comfortable and the room was quiet. Breakfast was nice. Would definitely stay there again."

"The kitchenette did not contain plates, silverware or glasses. I did enjoy the larger room size."

"Great location clean"

"Excellent & well maintained hotel!!"

"Very clean and nice."

"Our air unit wasn’t working in our room, but staff worked to move us quickly to another room. Very clean , great breakfast, and great location!"