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Hotel Merkur Interlaken

3.0 star property
Lakefront hotel with free breakfast and a rooftop terrace

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Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Business center
Double or Twin Room | Mountain view
Double or Twin Room | 1 bedroom, desk, free WiFi, bed sheets
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services
The current price is SAR 1,163
SAR 1,240 total
includes taxes & fees
29 Jun - 30 Jun

Room options

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View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Double or Twin Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Bahnhofstrasse 35, Interlaken, BE, 3800

What's nearby

  • Alpine Garden - 2 min walk - 0.2 km
  • Mystery Rooms - 5 min walk - 0.4 km
  • Hoeheweg - 5 min walk - 0.4 km
  • Interlaken Casino - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.5 km

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurant - ‬1 min walk
  • ‪Restaurant Café de Paris - ‬5 min walk
  • ‪PizPaz - ‬4 min walk
  • ‪Cafe Runft - ‬2 min walk

About this property

Hotel Merkur Interlaken

Hotel near Mystery Rooms
Located close to Interlaken Casino, Hotel Merkur Interlaken provides free continental breakfast, an adjacent golf course, and a rooftop terrace. Active travelers can enjoy a ropes course, boating, and horseback riding at this hotel. Enjoy onsite activities like mountain biking and skydiving. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
Additional perks include:
  • Express check-out, an elevator, and smoke-free premises
  • Meeting rooms, a banquet hall, and tour/ticket assistance
  • A front-desk safe, multilingual staff, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Merkur Interlaken include amenities such as free WiFi.
More amenities include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and hair dryers
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Italian, Polish

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  • Breakfast available
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The price is SAR 1,538
SAR 1,629 total
includes taxes & fees
29 Jun - 30 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping mall
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Is Hotel Merkur Interlaken pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Merkur Interlaken?

Limited spots are available.

What time is check-in at Hotel Merkur Interlaken?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available from 12:30 PM– 3:00 PM for a fee of CHF 40.

What time is check-out at Hotel Merkur Interlaken?

Check-out is at 11 AM. Late check-out is available for CHF 40 (subject to availability).

Where is Hotel Merkur Interlaken located?

Located in Central Interlaken, this golf hotel is within a 15-minute walk of Mystery Rooms and Interlaken Casino. Lake Thun and Lake Brienz are also within 3 mi (5 km). Interlaken West Station is only a 2-minute walk and Interlaken West Ferry Terminal is 4 minutes.

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Hotel Merkur Interlaken Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 310 reviews
Rating 8 - Good. 111 out of 310 reviews
Rating 6 - Okay. 68 out of 310 reviews
Rating 4 - Poor. 20 out of 310 reviews
Rating 2 - Terrible. 19 out of 310 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025

8/10 Good

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Stayed 2 nights in Apr 2025

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service
It’s very basic, clean,budget hotel for one night . Breakfast had good selections
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anant

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023

10/10 Excellent

khan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024

10/10 Excellent

RANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean

The hotel was located right opposite the train station which was really convenient and good!
Stayed 1 night in Apr 2023

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yih Biow

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Stayed 1 night in Apr 2024

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and convenient

Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.
Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness

Good location

Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Stayed 1 night in May 2024

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Stayed 2 nights in May 2023

8/10 Good

Ira

Liked: Staff & service, amenities, property conditions & facilities
Was convenient with many places near to shop and eat. Room was small, parking was difficult
Stayed 7 nights in Jul 2022

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very well located, just in front of the Interlaken West train station (there are 2 train stations on town, West and Ost). Hospitality was amazing, they even offered me a city card that gave me free transport inside of the city (and some places around) plus discount in some activities. The room was clean and the breakfast was great. No complains.
Stayed 1 night in Apr 2024

6/10 Okay

PIERRE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
Stayed 1 night in Oct 2024