"We had a late check in, 11:40pm didn’t get to the counter and finished until 12:30am. I already booked a room. One person working. We were told no more rooms were available, a call was made and was told they had some rooms left. A room was assigned, when we got to the room, the mattresses were off the bed, not made, pillows in the bathroom, smelled of cleaning supplies. Went back to front desk, another room was assigned, we found an open water bottle, crack In the ceiling, things were randomly...