Find all hotels by Best Western in Independence, MO from SAR 306

"I have stayed at this place multiple times with no issues but this time my stay wasn't great. We have always been on the 1st floor and the rooms were decent and clean. This time I was put on the 3rd floor and the room was awful. The couch had stains, the room obviously hasn't been dusted in a while, there was a dead bug in the shower, the shower didn't drain well and the balcony door was taped with black tape and had to be opened using a lot of force. It was so loud, there was little kids running up and down the hallway and knocking on doors after 10. It was just a lot going on. Also, the trash outdoors is always running over and upon us leaving this morning someone decided to leave trash right in the middle of the hotel when you enter through the side doors. Maybe because the trash can was overflowing but that's not an excuse. With that being said I gave it 3 stars based on previous stays and the fact that the bed is comfy and clean and they had hot water. They also have a nice sitting area outside. I never go to breakfast though so I can't rate that. "

"Clean room. Not so friendly staff. The italian resturaunt lady was very nice. They advertise a breakfast buffet which is why i chose this. My husband loves breakfast buffet. Its nothing more than a continental breakfast. Thursday morning food was dired out. Eggs hard. Pretty basic and never a change of choices either. We were there 4 days. Will stay elsewhere next time"

"Beautiful hotel. Spacious and stylish room, comfortable bed, great shower and water pressure. Bar/restaurants in lobby were hopping at night, with good food and drinks. "

"Shower drain was clogged. Staff at front desk said they could not do upgrade because of full capacity but the parking lot was almost empty when we left."

"Beautiful property "

"Great access to trolley and all we wanted to do in KC"

"Spectacular"

"The outside of hotel looks Pretty rough lots cigarettes butts everywhere and needs a paint job. The room was clean but they do not have housekeeping "

"I didn’t like that there was construction going on, on the property itself. But that being said, the completed part of the property was really nice. I visited during the early spring so the pool was closed. But it looked really nice. No chairs to sit around it though. Now, for the bad news! I’ll say this the staff was polite and all but, the first room they gave me already had someone in it. Luckily, they weren’t in the room at the time cause that would’ve been a situation I wouldn’t know how to settle down!!!"