"I stayed for a night in early August. Had an evening meal for which there was no ‘service’ charge added. I stayed again at the end of August & had an evening meal only this time there was a ‘service’ charge of 10% added. I challenged this only to be told “it is on the menu”. It was not ‘on the menu’. The charge was returned but why was it there to start with & nothing to alert you to what I was later told was a discretionary payment! The receptionist on each visit was fantastic. The restaurant...

"Very dated. Did not provide a good invoice"