Find all hotels by Independent in Ilkeston

"Staff was very good and practical in their approach. I liked the use of WhatsApp."

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "

"This is an immaculately clean, functional hotel with no frills, which met all of our needs and served us very well. The breakfast buffet was excellent. We stayed 2 nights and the room wasn’t serviced in that period - something to be aware of - but fresh towels etc are available on request. Staff were excellent throughout. Parking was plentiful and was an extra charge ( £5 per night) - entirely reasonable. All in all, outstanding value for money and would definitely stay there again. "

"Even though I booked a single room it still felt very small considering what I'd been charged and the bathroom was tiny. Bedroom had no window so felt a bit like a prison. Bathroom window had a blind but no blackout curtain, and the bathroom door had a window, so light from outside streamed into bedroom and woke me up earlier than I'd planned. Had to put towel over bathroom door to block out light. Not enough room to hang clothes in wardrobe because there was a fan and an ironing board in the way. Bed was comfortable, had an undisturbed night sleep, however could hear music through the walls or ceiling from around 8, either from other guests or I think the cleaners must have started early. Breakfast was unremarkable, coffee in cafetiere had gone cold, and they'd run out of fruit and hadn't replenished it. No choice of pastries, just croissant. A very nice lady brought me a fresh coffee from the bar."

"Functional hotel which did it's job"

"Room clean and comfortable. Nice bar area. Convenient for the airport "

"It was a pleasant location for our stay. We enjoyed our room and the breakfast was very good. "

"Best breakfast we have had in a hotel in many years We had an executive room , highly recommended."

"The hotel was okay, but a bit tired. My computer wouldn’t connect to the WiFi, and the food in the restaurant was overpriced and would have been better with a normal brasserie price menu. The dining room was the same as the breakfast location and the lighting was too bright, like eating in a cafeteria."