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"Its traditional Japanese breakfast is simply awesome."

"The front staff for our stay was incredibly polite and helpful."

"Great and quick service at check in and rooms cleaned daily an extremely pleasant atmosphere in the hotel "

"Nice middle of the road hotel with great breakfast Buffett and public bathroom Parking is free and widely available "

"Had good staying experience. "

"Our stay at this location could not have been better! It was a 5 Star experience in all categories! We stayed in the suite with the open air onsen and it was amazing. The staff offered the best costumer service all throughout the hotel. The food was incredible for all meals, another 5 Stars! The owner of the establishment came and spoke with us on 2 separate occasions to make sure we were enjoying our stay. This place is a total gem if you are staying in the Nagano area. We will definitely be returning in the future!!! Domo arigato gozaimasu!!!"

"Amazing property great location great staff !"

"The hotel was clean, comfortable, welcoming and quiet. Even though we were next to the train station, we didn’t hear anything. There are a lot of dining options nearby but you shouldn’t miss the hote breakfast buffet, which has both Japanese and western options. It was a nice chance for my kids to try some unfamiliar Japanese food. Coffee was great too, and they had to-go cups as well. The staff was helpful and spoke English well. They helped me ship our luggage to our next hotel (takkyubin). There is a coin laundry and the machines dispense detergent so you don’t need to have some. Convenience store (I think 7-Eleven) and Don Quixote 1 block away. There’s a microwave on the lobby floor (4th) and table and chairs on the rooms. Only down side was no drawers to store clothes but there was a closet to hang them. Overall it was clean and relatively spacious for a Japanese hotel. I would recommend it for families and couples. I would definitely stay here again and will look for Tokyu brand hotels in other cities as well. "

"Staff was very friendly. Hotel was clean, and comfortable. Conveniently located just steps from Nagano Station. I really enjoyed my stay."