"This hotel is excellent for stay including the amenities from proximity to the beach, pools, dining etc. Very clean and spacious rooms. Though the hotel is a bit away from the city center it is absolutely gorgeous in its setting where the rainforest meets the ocean!"

"We were very disappointed with our stay. We specifically paid extra for a room with a patio because we were traveling with our toddler and wanted a comfortable space to relax together after she went to bed. Unfortunately, the hotel oversold rooms and moved us into a lower-category room for half of our stay. While they offered a small credit, it did not make up for the inconvenience or the impact it had on our trip. We were also told the hotel offered childcare services for an additional fee,...