"The outside part of the property needs an update. Night security should be more visible if there is any, we didn't see anyone After staying in the Motel section last year I was surprised by the updated rooms in the high rise section"

"As very seasoned travelers (65F & 64M) who have stayed in places all across the country, my husband & I failed to do our due diligence in reading reviews for this hotel. Many of the poor reviews are very similar to our experience. We booked this room 2 months in advance of a trip from Michigan to Virginia to see our granddaughter’s high school graduation. We traveled home from New York through Canada (5+ hour drive) to arrive at the hotel. While checking in, we were advised that the on-site...