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Four Points by Sheraton Houston - CITYCENTRE

2.5 star property
Aparthotel with free local shuttle, steps from CityCentre

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August 2024

Photo gallery for Four Points by Sheraton Houston - CITYCENTRE

Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Food and drink
Bar (on property)
Food and drink
Reviews
7.6

Good

Popular amenities

  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Gym
    GymGym

Explore the area

Map
Houston, TX
  • Popular LocationCityCentre1 min walk
  • Popular LocationMemorial City Mall2 min drive
  • Popular LocationWestheimer Rd6 min drive
  • AirportHouston, TX (HOU-William P. Hobby)35 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Very welcoming staff took the extra step to make sure we were pleased.
Mar 17, 2020

Room options

About the neighborhood

Houston

Four Points by Sheraton Houston - CITYCENTRE is located in Memorial, a neighborhood in Houston, and is in a shopping district. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center.
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What's nearby

  • CityCentre - 1 min walk
  • Town and Country Village - 9 min walk
  • Memorial City Mall - 2 min drive
  • Westheimer Rd - 6 min drive
  • Baseball USA The Yard - 6 min drive

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬8 min walk
  • ‪Yard House - ‬7 min walk
  • ‪Taste of Texas - ‬7 min walk
  • ‪SMG City Centre - ‬5 min walk
  • ‪Sonic Drive-In - ‬13 min walk

About this property

Four Points by Sheraton Houston - CITYCENTRE

Aparthotel located in Memorial
Four Points by Sheraton Houston - CITYCENTRE is located close to CityCentre, and provides an airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, express check-out, and express check-in
  • Free newspapers, ATM/banking services, and smoke-free premises
Room features
All 171 rooms feature comforts such as fireplaces and premium bedding, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • On-request microwaves and irons/ironing boards
  • TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Airport shuttle available
  • Free area shuttle up to 5 mi

Food and drink

  • Buffet breakfast available for a fee daily: USD 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (2713 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Houston West
Four Points Sheraton Hotel Houston West
Four Points Sheraton Houston West
Sheraton Four Points Houston West
Four Points Sheraton Houston CITYCENTRE Hotel
Four Points Sheraton CITYCENTRE Hotel
Four Points Sheraton Houston CITYCENTRE
Four Points Sheraton CITYCENTRE
Four Points by Sheraton Houston CITYCENTRE
Four Points by Sheraton Houston - CITYCENTRE Houston
Four Points by Sheraton Houston - CITYCENTRE Aparthotel
Four Points by Sheraton Houston - CITYCENTRE Aparthotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston - CITYCENTRE have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Houston - CITYCENTRE pet-friendly?

Yes, this property allows pets with a maximum weight of up to 30 lbs per pet.

How much is parking at Four Points by Sheraton Houston - CITYCENTRE?

Self parking is available for a fee.

What time is check-in at Four Points by Sheraton Houston - CITYCENTRE?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton Houston - CITYCENTRE?

Check-out is at noon.

Where is Four Points by Sheraton Houston - CITYCENTRE located?

Located in Memorial, this aparthotel is within a 5-minute walk of CityCentre and Houston Community College - Energy Corridor. Town and Country Village and Memorial Hermann Memorial City Medical Center are also within 1 mi (2 km).

Four Points by Sheraton Houston - CITYCENTRE Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 299 out of 890 reviews" "
Rating 8 - Good. 295 out of 890 reviews" "
Rating 6 - Okay. 164 out of 890 reviews" "
Rating 4 - Poor. 77 out of 890 reviews" "
Rating 2 - Terrible. 55 out of 890 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff took the extra step to make sure we were pleased.
Stayed 1 night in Mar 2020

4/10 Poor

Carlos, Plano, TX

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold on walls, rusty restroom just very disappointing
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

4/10 Poor

Ben, Houston

Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed is really small and needs update. It feels like a motel and Is is definitely not what we expected. We were very much disappointed
Stayed 1 night in Feb 2020

2/10 Terrible

Justin, Milwaukee

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was spectacular, rooms were atrocious! Breakfast was expensive for what it was, will be finding another spot in the future..
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Ginger

Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020