Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, Tempur-Pedic beds, desk
Serves breakfast, lunch, and dinner
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool
The current price is SAR 236
SAR 276 total
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed

7.4 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Worklife)

7.6 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
2712 Southwest Fwy, Houston, TX, 77098

What's nearby

  • Rice University - 2 min drive - 2.3 km
  • Houston Zoo - 4 min drive - 5.2 km
  • MD Anderson Cancer Center - 5 min drive - 4.1 km
  • George R. Brown Convention Center - 6 min drive - 8.5 km
  • Toyota Center - 6 min drive - 7.8 km

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel near Houston Natural Science Museum
Located close to Houston Zoo and MD Anderson Cancer Center, Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, 2712 Bistro and Bar, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, laundry services, and smoke-free premises
  • An elevator, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Crowne Plaza Houston Med Ctr-Galleria Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Self parking is available for USD 25.00 per day.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Houston Med Ctr-Galleria Area by IHG located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Houston Natural Science Museum, Children's Museum of Houston, and MD Anderson Cancer Center. Houston Zoo and Toyota Center are also within 6 mi (10 km).

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Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 414 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 101 out of 1005 reviews
Rating 2 - Terrible. 137 out of 1005 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. The hotel was really clean and convenient to alot of main attractions and the staff was also really kind.
Stayed 4 nights in May 2025

10/10 Excellent

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Loved it will definitely book again and go back
Stayed 4 nights in May 2025

10/10 Excellent

juan f.

Liked: Cleanliness, amenities, property conditions & facilities
Great service and very clean rooms! Will use again!
Stayed 1 night in Jun 2025

6/10 Okay

Robin

Convenient location. Reasonable price. Kinda shabby or older looking. Quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, nice size r
Stayed 3 nights in May 2025

8/10 Good

Siaira

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at the Crowne Plaza! From the moment I arrived, the staff was welcoming and attentive. The room was clean, spacious, and very comfortable — exactly what I needed for a relaxing trip. I especially appreciated the modern amenities, soft bedding, and quiet atmosphere, which made it easy to unwind. The location was perfect too, close to restaurants and shops. Overall, the service, cleanliness, and convenience really stood out. I would definitely stay here again and highly recommend it to anyone looking for a quality hotel experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Liked: Amenities
Clean, specious room, update tech
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. Coffee maker did not work and the place overall this kind of smelled
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great BUT hotel is hot and staff is polite but don't really help fix any problems you might have
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness
Great accommodation!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great hospitality and making my daughter and I safe at this property.
Stayed 1 night in Apr 2025

8/10 Good

Ittriss

Liked: Cleanliness, staff & service
The rooms are really nice but the facility is a little dated. It looked like it was being remodeled.
Stayed 4 nights in May 2025

4/10 Poor

Lara

Disliked: Cleanliness, amenities, property conditions & facilities
The check in process was horrible. There was over 25 people in line and everyone was in a hurry to check in and it took over an hour. Also, the air conditioner was not working right and it was very hot our entire
Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location near downtown Houston and the Galleria. Easy to get where I needed to go
Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Amenities
No hot water in sink in room 1705.
Stayed 1 night in Jun 2025

4/10 Poor

Barbara A

Front desk staff were friendly and courteous. Price wise it was a good deal but that’s about where the good stopped. The breakfast buffet had mushy watery eggs, no milk out and half cooked bacon. The waitress really could have used some help so assuming they were short staffed. Then the parking garage gates had issues to where we had to use the help button to be able to exit. We likely won’t be back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a business and pleasure trip. The hotel was centrally located for all of my activities.
Stayed 4 nights in Mar 2025

6/10 Okay

Garold

Liked: Staff & service
Old, and clean
Stayed 3 nights in Apr 2025

2/10 Terrible

Soobin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under inspection/construction. No amenities. Unkind staffs
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is awesome! Beds are so comfortable. Sheets are so soft.
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Really tight, it was convenient to the event but inconvenient to access
Stayed 1 night in May 2025

8/10 Good

sue

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely hotel, very quiet, comfortable beds. I was looking forward to the pool- it was closed. And the parking garage elevator broke after our 1st night. Very inconvenient with my mobility. They should have offered a parking refund or discount when this happened.
Stayed 3 nights in May 2025

6/10 Okay

Stephanie

Liked: Cleanliness
We had a decent stay overall. When we first entered the room, the AC wasn’t very cold, but it gradually improved over time. The cable also wasn’t working initially due to a weak signal, but after a couple of hours, it finally connected. Check-in was handled by a very friendly clerk, although we did have to wait for our room to become available. Thankfully, the staff texted us once it was ready. When we returned to pick up our keys, the same cheerful receptionist was there, but this time she was accompanied by another staff member. Unfortunately, the new person told her to “tone it down” and be more professional, which seemed to dampen her positive energy. Despite that awkward moment, the hotel was quiet and convenient for a short stay. We weren’t disturbed by anyone and everything else went smoothly.
Stayed 1 night in Jun 2025

10/10 Excellent

Briguitzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a little dated but enjoyed the stay!
Stayed 2 nights in Feb 2025