"Pictures were deceiving. Bathroom was falling apart"

"Good hotel overall, nice and central, near the strip, clean, lots of facilities etc. the downside was sadly the staff, as a group of young people (which was the majority of the guests at the hotel) we felt that we were treated poorly and spoken too rudely making the experience less enjoyable. The first day at check in, we weren’t given the card detail option which says on the website you can, we could only give them actual money which wasn’t fair . Then we were waiting 45 minutes for food, and...

"This hotel was booked for a stag group weekend in lloret for 18. I was disappointed initially with the check in because the price quoted on Expedia was not the price I was given at check in. The tourist tax was higher than what was quoted on Expedia. I also had to pay a €200 refundable deposit in cash at check in which I wasn’t told about and this made things difficult for me because majority of my group didn’t have cash so a lot of my spending money went on this deposit. The rooms were very...

"Jamais eu autant de bruit dans un hotel. Je suis venue avec mes 2 enfants et nous n'avons pas pu dormir le 1er soir a cause du bruit du bar jusqu'à 00h00 plus tous les jeunes qui font la fête jusqu'à 4h du matin a hurler ! Les ambulances qui passent 10 fois dans la nuit et au matin. On entend les voisins colme si on vivait ensemble si vius cherchée lz repos changer vite d'hôtel. C'est ibiza ! Le reste oui cest du 4 etoiles car il ya les services piscine spa (bien quilpossible qu'aller au jacuzzi...

"Al llegar conseguimos ropa interior que habían dejado en la mesa de noche y el bank sucio"

"We had a wonderful stay at Htop Amaika. Rooms are spacious and cleaned every day, food was great with lots of choices. The small and crowded pool could use some maintenance (sunbeds, tiles and showers around the pool were outdated). With this many guests having such a small pool is a disadvantage, but the location and proximity to the beach is a big plus!"

"Le checkin - le personnel de la réception n’était pas avenant, ni souriant et n’expliquait rien spontanément. Les frais - absolument tout est en supplément: parking annoncé à 15€/J mais surplace c’était 20€/j(parking serré, avec peu de places et accès en terre), caution pour le badge du parking, caution pour le coffre fort, pour avoir un frigo, pour un transat à la plage ET son parasol, pour le spa… même pour peser sa valise, c’est payant. La chambre - pas du tout propre à notre arrivée, pas...

"Hôtel bien situé proche de la plage Idéal pour famille"