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"Good"

"Excellent hotel. The only reason why we gave one less star for comfort was because, as visitors from Australia, we found the mattress to be very hard. It was the same at other hotels we stayed at in Japan. The hotel is within walking distance of the Matsuyama station or a short tram ride."

"Amazing hotel. Beautiful in a classic way. Roos. Spacious and full of little luxuries. The staff were AMAZING. "

"Moderate Double Room on 8th floor. Reasonable size for a couple. Bed against the wall which was a little inconvenient. Small (too shallow) safe in drawer. Nice bathroom. 8th floor room at rear had a view of the wooded hill and a glimpse of a few castle buildings. Annex entirely non-smoking except for a smoking room on the 2nd floor. Excellent WiFi speed. Clean. 2 washer dryers: wash and dry 3kg load in 2 hours Y600. Staff were very helpful with a little English language skill. Great location on tram line, a short ride to Dogo Onsen, just at the north end of “downtown” Matsuyama, and just south of the castle (walking distance.)"

"Had a wonderful stay. I booked the premium room with queen bedin the central building, Room was big, very comfortable. Fairly well insulated for noise. Aircon worked well. The toilet was spacious and there was ample hot water with very good water pressure, blackout curtains could be better at blocking out sunlight in the mornings, but it wasn’t that big a problem for me, I would recommend a stay at this hotel. "

"Very good location. Close to bike return and bus station. Property was in great shape and the free drinks in the lounge was a nice touch."

"Very close to main attraction, Dogo Onsen just next door from the Hotel, I mean just 1 min from hotel, many good restaurants and shops close by."

"The building was somewhat outdated, but it was well-maintained and clean. Most importantly, the service was excellent. When I originally reserved two rooms for my family, they were on the separate floors. However, during check-in, the staff updated one of rooms from a single to a queen-size bed, allowing us to stay on the same floor at no extra changes."

"Overall it was a great hotel to stay. Breakfast was great, too!"