Find hotels in Honokohau, HI from SAR 769

"Very unfriendly and unhelpful staff. Our room was in the basement down and dirty hallway with no view at all. No coffee in the room. No parking. Would not recommend. "

"The front desk overcharged me when checking out and was super rude when sorting it out. I confirmed every single expense and credit one by one, did the exact calculation right in front of the lady, and the lady kept saying my calculation was wrong. Finally, someone else came to help and sorted it out. NO APOLOGIES at all the entire process. She made me feel it was my mistake not theirs. Front desk assistant should at least graduate from elementary school to do simple math. The elevator close to parking lot was very stinky. Room was with carpet so smelt wet during rainy weather. Will never come back again to this property! So disappointing."

"Nice amenities "

"Bb"

"They were very accommodating when we needed a place to stay after our flight was canceled "

"The day after the Kona Low storm the open lobby was available for a wonderful hot breakfast. The staff were all very attentive and friendly, even though everything around them was affected. Our room was on the mauka side and the view in the morning was lovely. Quiet and well-kept, would definitely stay again"

"Given that our stay was the week of a horrendous storm the staff were friendly and courteous. Housekeeping provided great service with friendly attitudes. Hotel providing guests with breakfast and dinner was a very generous offering. Thank you!"

"Beautiful design, room was spacious and amazing. The most disappointing part was the food … eat at the Mauna and the Shipwreck Bar neither were good. "

"no ocean view , there was a hot tub but we did not partake"