Hong Ngu Vacations from SAR16,906

I had a mixed experience at Hotel St. James. On the positive side, the hotel was clean, and every staff member I interacted with was friendly and helpful throughout my stay. The location is definitely a major highlight, just half a block from Times Square, which made it incredibly convenient for getting to shows and exploring the city. That said, the room itself had some significant comfort issues. The temperature was difficult to deal with. It felt hot and stuffy the entire time, and there was no thermostat or any way to control it. The shower was also frustrating, as the water temperature constantly shifted from hot to cold every few seconds, no matter how I adjusted the knobs. Overall, the location and staff were great, but the lack of temperature control made it hard to fully enjoy the stay. I kept reminding myself that I was in NYC for the experience, not the hotel.

Room lock out several times

Good. Randomly small amount of surface space, and not enough lifts!

Great location. Nice clean boutique hotel with friendly staff. Bed is comfortable. Duvet cover on comforter! Not a comforter wrapped in sheets that come off while you’re sleeping like most hotels. This is a nice touch.

I loved every minute of my stay comfortable beds and the the amenities where great thank you