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"The staff was amazing. Very friendly and courteous. I would highly recommend this hotel to anyone visiting Hong Kong. The view in my room was an added bonus!!"

"We arrived hours early & the staff couldn’t give us our room yet because they needed to be serviced. They made sure to get us into the first room on our chosen floor as soon as it came available (still hours before official checkin). Very impressive, very efficient, very helpful."

"Everything is perfect except it's quite a bit of a walk (15 min) from the hotel to Causeway Bay. It's not easy to walk on the street during the Summer in Hong Kong. Anyways, the hotel itself is perfect. "

"The room was comfortable and the location is very convenient. "

"I stayed at the JW Marriott in Hong Kong for 3 nights, and everything exceeded my expectations. From check-in to check-out, the service was exceptional—every staff member I encountered was helpful, kind, and truly went above and beyond to make my stay comfortable. The location is perfect—connected to a mall and MTR station, making it easy to explore the city. The room was elegant, clean, and well-equipped, with gorgeous views and all the amenities you’d expect from a luxury hotel. What really stood out was the attentiveness and professionalism of the team—they made everything effortless. Whether it was getting directions, restaurant recommendations, or just small thoughtful gestures, I felt genuinely cared for. Highly recommend for anyone visiting Hong Kong. I’ll absolutely stay here again! "