"We had a fantastic stay at Grays Court. The location is perfect, right in the heart of York, making it easy to explore the city while enjoying the peace and charm of this beautiful historic hotel.
The highlight of our stay was the amazing staff. Everyone was so friendly, welcoming, and genuinely helpful. Nothing was ever too much trouble, and they made us feel at home from the moment we arrived.
A special mention has to go to Nala, the lovely resident dog, who was so friendly and such a joy to...
"This is a little late, we stayed in January 2026:
I recently had the pleasure of staying at Serenity in the City to celebrate my wife’s birthday, and I can wholeheartedly say it was a remarkable experience! The apartment we stayed in was stunning; it felt truly luxurious, with elegant decor and all the amenities we could have hoped for.
Joe and her husband were incredibly helpful and friendly, making us feel right at home from the moment we made contact. Their warm hospitality significantly...
"Very disappointed with our stay at The Grand. I’ve never left a negative review about a hotel before but I feel compelled to, particularly because the reply I gave directly to their own request for feedback has gone ignored.
I booked two rooms; one for my Mum on her own and one for myself and my 8 year old daughter. I stay in about 20 different hotels a year and am fortunate to stay in some beautiful places but The Grand fell short for 5 stars.
I would say this is no reflection on the team,...
"Le due cose migliori sono la posizione vicino alle mura e alla Boothom Gate e la colazione.
Le cose negative sono la rumorosità, poiché fronte strada, la poca cura nella pulizia della camera, il prezzo elevato rispetto alla struttura e alla camera.
Inoltre il parcheggio dell’auto per 2 notti è costato 60 £, nemmeno in via Montenapoleone a Milano"