"It is a filthy hotel in a bad part of miami. I did not feel safe there. There was mold in the room and the ceiling was wet and looked like it was about to fall apart. I would not recommend staying here. "

"1st we went to the north instead of east location neither would drive us 5 mins to the other location. Had to book an Uber what poor C/S 2nd issue elevators dirty 3rd issue 3 pamphlets dropped under door within first hour of arriving. Why are strangers allowed in the building? Front staff have no clue who is entering the hotel. 4th. Lacking problem solving abilities. F one location has coffee out during the day all should. That’s why it’s called a chain. Invest in training invest in helping...

"La limpieza fue promedio no lo limpiaban completamente. Habian gusanos muertos. No podríamos abrir la ventana, la psicina la veia sucia, con respecto al parqueo muy difícil por la noches hallar uno "