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"Really nice hotel in a good location for central Manchester with public parking nearby. Room was a good size, clean and well equipped. Bathroom was relatively small but functional. On the first morning we noticed the shower door didn't fully close, and that the water would suddenly get scalding hot. We reported both but neither were fixed during our 3-night stay so ended up using one of the towels to stop the water from the shower spreading all over the bathroom floor. Minor point as the hotel was generally great with a nice vibe about it."

"Central location; large clean room."

"The hotel is lovely. The staff are friendly and welcoming. Our room was large and clean, and the bed was very comfortable. The bee shaped chocolates on the bed was a nice touch. The only downside was the noisy pub/bar opposite the hotel on Oxford Road, the music didn’t stop till 3am. Although this has nothing to do with the hotel, it is worth bearing in mind if you’re a light sleeper as the windows are not insulated enough to keep the noise out. "

"Really nice stay Very helpful staff."

"Good value for money"

"Very nice and clean room, excellent lobby space and helpful reception "

"Great location for an evening at the area"

"Really nice place with great amenities and lovely breakfast. The room was quite hot because the window doesn’t open but there was air con available to rectify the issue. "

"We were upgraded to a deluxe room on arrive, big spacious room which was clean and tidy and had everything we needed for our nights stay. We stayed for the one night whilst we were in the city to see Lady Gaga, the beds were very comfortable, bathroom clean and shower great. Why this place has a bad reputation I don’t know, I’ve stayed here numerous times over the years and not had a bad stay!"