مُتحقَّق منه
2/10 سيّئ للغاية
Jennifer P.
١٦ يونيو ٢٠٢١
عناصر نالت الإعجاب: تسجيل الوصول والموقع
عناصر لم تنل الإعجاب: النظافة ودقة إعلان المنشأة الفندقية
Roach haven
Definitely not what we expected, or what we paid for. Upon arrival, the house had NOT been cleaned, including the bathrooms so I spent the first hour or two upon arrival cleaning the house. The house is way more rustic than the pictures let on, too. The first night, my teen daughter shrieked in horror, she had to kill a bug in the bathroom. I didn’t think much about it until two nights later, we were all sitting on the couch after a day at the beach and my 7 year old niece screamed bloody murder. There was a giant 3”COCKROACH crawling on her. She was horrified. We killed it and shortly after another cockroach crawled out from under the tv stand. I immediately took pictures and sent them to the property managers. Our skin was crawling and our kids were scared of walking/sitting anywhere! I heard back from the property manager about noon the next day and they said “those are just ‘palmetto bugs’ -they could send someone out to spray but that could increase the bug activity in the house temporarily. Umm NO THANKS. We decided to hold off so we wouldn’t have even more come out of the woodworks and didn’t want to live in bug spray fumes the rest of our trip, plus we figured maybe those were the only ones there were and had come in when we were going in and out of the house all day. So later that night, lights off and here come the roaches! We were up all night killing them, some flew at us! I know they called them palmetto bugs, but they are still disease carrying cockroaches. They were all over the walls, including above the beds. We were disgusted and the kids were terrified. Throughout the stay I had to double wash dishes we used for fear cockroaches crawled over them. I was constantly cleaning. We killed or saw at least 14 roaches of all different sizes (most 3”) throughout the house, coming in through cracks in the walls. Yuk! I took live pictures and sent them to the property manager late that night expressing our disgust, explaining that we were NOT going to continue our vacation in a cockroach infested house. We had to throw away over $100 in food and although they refunded us the two nights we didn’t stay there, they did NOT refund us the third night, which we requested due to extra costs we incurred from having to rent hotel rooms for all 8 of us, additional food costs, etc. due this horrid situation. The neighbors around us hadn’t seen one bug in their houses. Had we known we’d be vacationing with cockroaches we’d have booked another house.
Jennifer P.
أقام 7 ليالٍ في شهر مايو عام 2021