"At around 3:00 a.m., the fire alarm went off. I immediately left my room expecting a structured evacuation, but guests gathered inside the lobby instead of being directed outside to a safe assembly point. There was only one staff member present, who appeared overwhelmed. No clear instructions were given, no coordinated evacuation took place, and there was no visible leadership.
After the alarm stopped, guests began returning to their rooms without any official announcement confirming that the...
"At around 3:00 a.m., the fire alarm went off. I immediately left my room expecting a structured evacuation, but guests gathered inside the lobby instead of being directed outside to a safe assembly point. There was only one staff member present, who appeared overwhelmed. No clear instructions were given, no coordinated evacuation took place, and there was no visible leadership.
After the alarm stopped, guests began returning to their rooms without any official announcement confirming that the...
Kevin