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"We have always wanted to stay at the historic Basin Hotel. Eureka Springs is our favorite place on earth. The hotel was right in the middle of everything and it was like stepping back in time! Having the shuttle service was a game changer! I also love that the hotel had daily activities like the free wine tasting tour in the old speakeasy. That was a highlight!! "

"We were able to check in a little early which was a huge help! When we got to our room the smoke detector was chirping. I called the front desk and they had maintenance at our door in less than 5 minutes to replace the batteries. After swimming my husband went to get a few more towels. They explained that many other guests had been by to get towels and they were out at the desk but someone would bring us some. Less than 10 minutes and someone was at our door with more than enough towels. The front desk clerks helped up to figure out the trolley process to make it downtown for shopping. We have stayed here twice now and will continue to return!! They are so accommodating and care about their guests! "

"Nice Clean Comfortable "

"The ONLY problem we had was loud neighbors that were having a girls grad party weekend. They didn't observe the 10pm quiet hours, but it wasn't that big of a deal."

"Me and my husband enjoyed our stay. We loved the fact that there are soo many restaurants nearby. The location was almost in the middle so everything we planned to do, was only a few minutes from the Lodge. It was very quiet and neatly kept. If we come that way again, we will stay at the Lodge for sure. "

"I liked that is was oeaceful and everything was easy to get to."

"Me and my husband stayed there for 3 nights and we loved it the staff was amazing and our room was nice. This place is also so close to everything."

"Great location, and courteous owner."

"We were on bikes and the staff was very hospitable offering rags to wipe our bikes down when we needed them or just anything we needed a bike parking area for them would be a huge improvement there weee several places to eat within walking distance "