"Great place to sleep"

"Air condition did not work, Terrible dust in vent (held up by twist nut (not screws), Door dead bold locked, but cold not unlock it! It took over 45 seconds in a panic to unlock. The place was occupied by people living there, not nightly guests. Smelled like stale smoke. "24 hour staff" was unresponsive. We did not stay here, I felt unsafe. Got a full refund."