Ailen Hotel is located in District 1, a neighborhood in Ho Chi Minh City. Ho Chi Minh City Opera House and War Remnants Museum are cultural highlights, and some of the area's popular attractions include Saigon Zoo and Botanic Garden and Dam Sen Water Park. Snow Town Saigon and Suoi Tien Amusement Park are also worth visiting.
Near Pham Ngu Lao Street and Ben Thanh Market, Ailen Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking
Tour/ticket assistance, a 24-hour front desk, and luggage storage
A front-desk safe
Room features
All guestrooms at Ailen Hotel offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
Smart TVs with cable channels
Refrigerators, daily housekeeping, and desks
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
1 restaurant
Room service available
Family friendly
Laundry facilities
Refrigerator
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels
Toothbrush and toothpaste
Entertainment
Cable channels
Smart TV
Food and drink
Minibar
Refrigerator
More
Desk
Phone
Safe
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Property is also known as
Ailen Garden Hotel Ho Chi Minh City
Ailen Garden Hotel
Ailen Garden Ho Chi Minh City
Ailen Garden
Ailen Hotel Hotel
Ailen Garden Hotel
Ailen Hotel Ho Chi Minh City
Ailen Hotel Hotel Ho Chi Minh City
Frequently asked questions
Is Ailen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ailen Hotel?
Self parking is free at this property.
What time is check-in at Ailen Hotel?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Ailen Hotel?
Check-out is at noon.
Where is Ailen Hotel located?
Located in District 1, this hotel is steps from Pham Ngu Lao Street and Bui Vien Walking Street. Ben Thanh Market and Saigon Square are also within 15 minutes.
Ailen Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.
Jennifer
Stayed 1 night in Feb 2024
10/10 Excellent
Vikki
27 Sha., 2023
Liked: Staff & service
This property is close to everything
Vikki
Stayed 11 nights in Aug 2023
2/10 Terrible
Tyler
Traveled with partner
1 Rab. I, 2023
Disliked: Cleanliness, staff & service
They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).
This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.
Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.
Dobaba
Stayed 2 nights in Feb 2018
8/10 Good
Rob, Canada
29 Muh., 2018
Liked: Staff & service
Generally quiet alley location In busy area
Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area.
Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep.
Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley.
The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.
Rob
Stayed 4 nights in Jan 2018
8/10 Good
jane, bc canada
27 Dhuʻl-H., 2017
Liked: Cleanliness, staff & service, room comfort
Good location in district one
Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in
Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations