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"Stephen at the reception desk was excellent. Professional, helpful and friendly. Great asset to the hotel. "

"The location is absolutely excellent on top of the hill. We loved that, the staff were so helpful, accommodating, friendly and couldn't do enough for us. They made our stay the best they could. However, the premises itself is shabby, needs updating and a good tidy up. With some investment, it could be so much nicer, comfortable and modern. The biggest frustration is how limited the menu, food and drinks options are. Too many times meals on the menu were not available and similarly with the...

"Upon arrival we were told there was no reservation under our names and all rooms were entirely full even though were charged"