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"Lovely resort with nice landscaping. Room with private onsen was well furnished. Dinner and breakfast was included in price. "

"駅からすぐで立地が最高です。ビジネスマンの方が多く、チェックイン、チェックアウトもスムーズです。朝ごはんもおいしかったです。"

"近くにコンビニがあり、便利です"

"The resort offers an outstanding onsen experience! The on-site dining was also excellent. Staying here was a highlight of our trip to Japan."

"Everything was great. Excellent service but was surprised when I booked that dinner was not included as with most other ryokans."

"good"

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "

"This is the nicest hotel I have ever stayed in while in Japan. Every floor has a different layout and the rooms themselves are like small houses. Everything is spacious, and ease to get around. Plus, the onsens are AMAZING. I almost fell asleep while using one. Most of the staff doesn't speak English, so either practice your Japanese or bring a translator with you. "

"good!!"