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"The hotel was in the mist of redoing it's landscaping by adding gaint palm trees and some new boat docks, but it didn't interfere with the overall feel of the place. We enjoyed the free paddle boards and pool. Its also located on a beautiful part of the Keys"

"Can't get over just how charming the room was. It was immaculate & the staff couldn't have been more friendly. They provided beach towels and kayaks, paddleboards, etc which was a plus. We were very comfortable & extremely pleased. Highly recommend!!"

"Food was excellent and the staff was delightful. Very accommodating"

"This place is an absolute gem. Check-in was absolutely amazing and they treated my mother-in-law and father-in-law like royalty as we were there to celebrate their 50th wedding anniversary.. at reception we were greeted by Sarah who went above and beyond in so many aspects I have done so much traveling and I will say this is one of my favorite stops. We will always try and stay at this location or their Sister location. Each fillet is equipped in furnished so beautifully with a...

"clean and spacious room."

"Unfortunately, we were very disappointed with our stay. Our experience got off to a poor start. Although check-in starts at 4:00 p.m., our room was not ready until 4:30 p.m. We had to wait with our young children, which was unacceptable. The room itself was not comfortable. The air conditioning was so loud that we had to turn it off every night, and the walls were extremely thin. We could hear traffic from the road in front of the building as if the windows were open, as well as people in...

"Clean and quiet"

"I could not recommended Pines and Palms enough - it was spotlessly clean, everyone was super friendly and it was so nice and peaceful. The pool area is fabulous and there’s access to free paddle boards and kayaks etc - we were really sad to leave!"

"This was the best hotel and best experience we’ve had on vacation. The staff was super welcoming and our kids favorite part was the smores by the fire pit every night. Highly recommended and we definitely will be back to visit."

"Super friendly staff with a beautiful Bayview. We were not expecting a very nice complementary breakfast. Would definitely stay here again."

"everything was good"

"The check-in was easy and friendly, the room was clean and comfortable, the location is great for our trip, the price per night is competitive, unfortunately there was no water pressure in the shower, and 1 of the fan/light fixtures did not have a functioning remote. We have enjoyed stays here in the past, and we hope the team can correct the issues as we would stay here again on future trips if they do so."

"We booked our stay at Creekside despite some negative reviews and I am so glad we did! The first day we were there we seen a manatee, a nurse shark, tarpon, parrot fish, and a ton of iguanas. The room was a basic/standard 2 queen beds with a fridge and microwave. It was nothing fancy but being able to sit outside of our room watching marine life from the boat dock was priceless. I did reserve a canal view but I also called in advance and requested a ground level room so that we could just have...