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"I think every standard room should have glass wear and tea/coffee , water But I know it’s not only Ibis that cuts down on every need of the guests so they can then charge for those basic services . Check out times keep getting earlier but checkin times keep getting later . This is a general view of mine for almost every Franchised hotel however £30 fee for a night and the cleanness , efficiency, safety of the guests is more than reasonable. I slept very well too."

"Great"

"Great location walking distance from New St Station and to local china town."

"All staff friendly and quick service for evening meal . Order from table tablet was great! Breakfast had wide range of choice from cold and hot buffet. Would stay again. Only issue I have is the £12 parking but I was aware of that before I booked. Pool was great and no time restriction for kids. Nice little steam room too. Would happily stay again. "

"Excellent position. Walkable distance to all bars and restaurants "

"Room wasn’t ready when we arrived. Staff found us a comfortable area to wait and provided us with complimentary drinks."

"The garden area was quiet, well decorated and well maintainrd. Bar and dining area were excellent and the staff were all lovely."

"Excellent location and staff, reception Mohamed was amazing. "

"Excellent visit to Birmingham for the evening, and brunch the next day... But mugged for car parking £20, highway robbery "