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"A very interesting experience. No shoes allowed at all inside the hotel. It’s amusing to see all the guests in slippers or socks including in the elevators and in the lobby. There is also the habit of people wandering in their kimonos which are provided by the hotel in order to access the onsens. The onsen was excellent and very high end. The restaurants in the area were a bit limited. No cute little streets and alleys full of restaurants . We were very close to interesting sites to visit. The only complaint is when using the toilet the hall light was movement triggered and would come full on. It could be a problem for light sleepers. "

"Onsens are different from hotels. I would have liked to have been scheduled for the KAISEKI evening meal, as this is a large part of the ONSEN culture. Booking websites have no accomodation for this when customers book, and we go uninformed. This is regretful from my point of view. The Kaiseki meal is something I looked forward to. What can Expedia do about this?"

"Great location, large room and good breakfast "

"Right next to the station, as well as several different malls. Plenty of options for shopping and dining. Friendly, English-speaking staff onsite."

"Nice friendly staff and clean hotel. People are sincerely nice a very apologetic when things go south. Best Daiwa I have ever stayed. Would be nice to have the place be identified from the building as there are 2 Daiwa in close proximity and they say people always makes mistake to go to. "

"Excellent location."

"Location is great, just 5 mins away from train station. Plenty of eateries as well Room feels comfortable & clean with aircon (not central). There is also water dispenser at the lobby which is good. Amenities given especially for skincare are excellent. They also provide luggage delivery service which is good if you are going to the alpine route highly recommended"

"Was just an over night stop on the way back to Tokyo. There is really nothing to do or see in the city so I wouldn't recommend more than a one night."

"Absolutely amazing hotel with a very comfortable and beautiful room. Conveniently located. "