Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
Free self parking
Express check-out, luggage storage, and smoke-free premises
Water sports equipment
Guest reviews say great things about the central location and helpful staff
Extra conveniences in all rooms include:
Showers and shampoo
Wardrobes/closets, refrigerators, and free extra beds
Free continental breakfast available daily 7:30 AM to 9:30 AM
Things to do
Water sports equipment
Family friendly
Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Guest services
Housekeeping (daily)
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Handrails in hallways
Handrails in stairways
Hardwood flooring in room
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
More
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free rollaway/extra bed
Bathroom
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Refrigerator
More
Ceiling fan
Portable fan
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo
Frequently asked questions
Is Wild Ginger Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Wild Ginger Hotel?
Self parking is free at this property.
What time is check-in at Wild Ginger Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.
What time is check-out at Wild Ginger Hotel?
Check-out is at 10:30 AM.
Where is Wild Ginger Hotel located?
Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).
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Wild Ginger Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 300 out of 722 reviews
10 - Excellent
300
Rating 8 - Good. 148 out of 722 reviews
8 - Good
148
Rating 6 - Okay. 78 out of 722 reviews
6 - Okay
78
Rating 4 - Poor. 62 out of 722 reviews
4 - Poor
62
Rating 2 - Terrible. 134 out of 722 reviews
2 - Terrible
134
7.2/10
Cleanliness
8.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10
Great island stay
andrea
Stayed 1 night in Jul 2025
10/10
The staff was very nice and the price was affordable! I would stay there again!
Richard
Stayed 1 night in Jul 2025
8/10
Just perfect for my need
Dharmesh
Stayed 1 night in Jul 2025
10/10
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Wendy
Stayed 1 night in Jun 2025
6/10
Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Giacomo
Stayed 1 night in Jul 2025
10/10
Very friendly owner and staff. Very personal. The hotel has a lot of charm even though it is older. It also has newly renovated rooms. You feel like you are right in the jungle, even though it is only a 5-minute walk to the city center.
If you like history, this hotel is perfect.
Corinne
Stayed 2 nights in Jun 2025
10/10
Love the staff at this property. Always friendly, always around, and always with a smile.
Mahalo nui
Deidra
Stayed 3 nights in Jun 2025
10/10
The frogs at night is music
Rito
Stayed 1 night in Jul 2025
6/10
Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Frank
Stayed 1 night in Jun 2025
10/10
Love the staff and the area!!! ❤️❤️❤️
Deidra
Stayed 4 nights in Jun 2025
10/10
Different but nice
CHIDA
Stayed 2 nights in Jun 2025
10/10
Thank you
Deidra
Stayed 3 nights in Jun 2025
10/10
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Donna A.
Stayed 2 nights in Apr 2025
8/10
A bit old and outdated, but quaint and great location!
Amber
Stayed 1 night in Mar 2025
2/10
Worst experience ever . Need my money back
norimichy
Stayed 3 nights in Jun 2025
6/10
It is very cute and old fashioned, with alot of Hawaiiana flavor but missing some important upgrades. Hot water is a problem, there's no tv and no air conditioning, although the fans were adequate. Staff is lovely and personable.
Mary
Stayed 1 night in May 2025
2/10
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Alexis
Stayed 1 night in May 2025
4/10
The staffs are nice.
Maria Luisa
Stayed 3 nights in Feb 2025
2/10
We left immediately after check in to the room. the room was not nearly as shown from the picture. The lock does not really work, broken windows, no AC, the room looks terrible. My wife does not feel safe, we quickly booked another hotel and left. The money was totally wasted. We took some pictures of the room as painful reminders
Hongjun
Stayed 1 night in May 2025
6/10
All in all it was ok
Harold
Stayed 1 night in Mar 2025
10/10
Old school for sure but would stay ahain
Lisa Porter
Stayed 1 night in Apr 2025
10/10
The hotel is older and a little run down, but that was no surprise as they were very clear on the condition. Given that, it’s very clean and I had no concerns about the bed linens or towels. It all added to the character!
It’s located just a few blocks from downtown which was fantastic, but I didn’t feel totally comfortable with the area to walk there by myself at night so I just drove.
Jennifer
Stayed 1 night in May 2025
8/10
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.