"Arbitrary charges、None of us had breakfast at the hotel, yet when we checked out, we were charged for breakfast for no apparent reason. They couldn't resolve the issue that day and told me to call back the next day for a follow-up, but still, no one handled it. They promised to get back to me, yet I waited a whole week without anyone contacting me."

"Staff was courteous and very helpful.Room was very clean and had new vinyl plank flooring and bathroom fixtures, and we enjoyed lovely ocean views. Really liked having the kitchenette with microwave and coffee maker too. The rooms do not have a/c but the fans provided kept the air moving so it worked out okay for us. During the heat/humidity of summer might be a different story though."

"I liked that the staff was helpful and polite. When I asked a question, I was answered right away. If they did not have the answer, they found one. The room was clean, the food was good, and the drinks were, too."

"Clean & convenient."

"Entire apartment with 1 full and 2 twin bed, kitchen and bath for hotel room price, new rug feels clean to your feet, cool clean air conditioning with no odor, large shower stall, free onsite parking, towel, sheets look, feel, smell clean, full sheets nice heather grey, very close to beautiful sites, thank you QC Tech"

"Very lovely location and very remote and safe compared to the rest of the town. The waterfall house is a full house with all amenities and is an absolutely fabulous place to stay. The cabins are cute and we had the place to ourselves but if we visit the big island again we will be sure to reserve the waterfall house for the full stay because it’s just so wonderful! Staff was very helpful, peaceful, clean and quiet."

"A charming and amazing experience…relaxed on the beautiful grounds with the private waterfall as the backdrop. There was a great hike to enjoy also."