"Our stay was comfortable overall. However, I was disappointed that there was nothing the hotel could do about the lack of a fridge in our Executive Room. We paid extra to upgrade, so we expected this basic amenity to be included. Unfortunately, we had no fridge for the entire stay, which meant we couldn’t keep our drinks cold—especially inconvenient given the warm weather. This was quite disappointing and took away from what would otherwise have been a pleasant stay."
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